White Glove Service
White Glove Service means something different to each client. The backbone of our service includes:
Open book costing:
We quote based on what is needed to be successful and share the exact parameters used to establish your price.
Keeping clients on track:
With so much going on in your business, it is easy to lose track of a particular project. That's where we come in. We proactively stay ahead of clients wants and needs to make sure you stay on track.
Honest, direct conversations:
We believe in transparent communication. That includes steering clients toward the best solution when it comes to product design and engineering, with candid feedback and guidance.
Relationships that matter:
It’s not uncommon for us to have decades-long relationships with clients. We believe we’re all on the same team, and our employees are dedicated to building trusting, impactful business relationships that make clients successful.
Problem Resolution:
It's not that mistakes never happen, but when they do, we acknowledge them immediately and hold ourselves accountable for implementing corrective actions.
Continuous improvement:
Success is not an endpoint; it’s an ongoing process. With changing technologies, best practices and innovations, we push the limits and strive toward being better every single day.